Text version. The interactive version, with live examples, is at https://app.proptonomy.ai/docs/cleaner-app. This page as Markdown: https://app.proptonomy.ai/docs/cleaner-app.md. Index of all pages: https://app.proptonomy.ai/llms.txt.

The app for cleaners

Inviting staff, installing the iPhone or Android app, signing in, and taking a task from Start work to Finish.

https://app.proptonomy.ai/docs/cleaner-app

Invite staff to use the app

An Admin invites staff to the organization before they sign in to the app.

1. Open Members Go to Settings → Organization → Members and choose Invite Member.
2. Choose the staff member's role Enter their e-mail address. Choose Staff member for a cleaner or handyman who works on assigned tasks, or Staff coordinator for someone who plans and delegates the team's work. See Roles and what they can do (https://app.proptonomy.ai/docs/roles#which-role) before granting access.
3. Send the invitation Select Send Invitation to e-mail the invitation link. You can also use Copy invitation link to share it yourself. The link is valid for 14 days.
4. Accept, then sign in to the app The staff member opens the invitation, signs in or creates an account with the invited e-mail address, and selects Accept. They then install the app using the links below and sign in with the same account. A Staff member opens on their Today list, where assigned tasks appear.

For pending invitations, existing contacts, renewal and property access, see Inviting people and managing roles (https://app.proptonomy.ai/docs/team#invite).

Install and sign in

1. Install Proptonomy Download the Proptonomy phone app for iPhone (iOS) from the App Store (https://apps.apple.com/no/app/proptonomy/id6807232998) , or for Android from Google Play (https://play.google.com/store/apps/details?id=ai.proptonomy.app) . The web app at app.proptonomy.ai works in a phone browser too. The app adds push notifications, the camera, location while working, and in-app calls.
2. Sign in Use the account you accepted your invitation with: Continue with Google, Continue with Microsoft, or e-mail and password. Face ID or fingerprint can lock the app afterwards.
3. Allow notifications Say yes when the app asks. Assignments and comments arrive as notifications that open the task.

Today

A staff member opens on Today: the tasks handed to them, split into what is left and what is done.

Example on the page: Today. The card is the one the app renders. The tasks are examples.

• Gjenstår / Remaining. Tasks offered or confirmed for today, with their time window when the task has one.
• Fullført / Done. What was finished today.
• Pull down to refresh. Tap a card to open the task.

Your working hours

In the web staff portal, use Your work clock to clock in when your workday starts and clock out when it ends. Each person records their own hours. The clock continues between tasks and stays open until you clock out, even if you close the app or work past midnight.

Today's entries show your recorded time in the organization's timezone. You need an internet connection to save a clock-in or clock-out. Check that the status changes before leaving the page.

Admins, members and staff coordinators can open Availability → Recorded working hours to choose dates and review totals and individual entries per person. Task Start, Pause and Finish controls still track the individual task. In the main app sidebar, I'm working controls the same personal clock for the selected organization. Switching either control on or off also updates operators' routing availability across their worklists. Schedules and app activity never create clock entries; routing overrides still expire at the end of the local day.

A task, start to finish

Example on the page: The bottom bar, live. The real control. Press Start work, Pause, Resume and Finish and watch the clock. Nothing is saved.

1. Read it Title, description, the property’s address with Open in Google Maps, and comments from the coordinator or the client.
2. Start work Start work on the bottom bar checks you in with the time and, if you allowed it, your location. The timer runs. Pause and resume from the same bar. There is no separate accept step. Starting is accepting.
3. Codes & access The row Codes & access opens the door code with Copy door code, and the instructions under Getting in. Revealing a code is logged.
4. Checklist and photos Work through the Checklist. Items that ask for a photo open the camera. Photos land on the task where the client sees them.
5. Comments and Ask AI Comments to talk to your coordinator or the client on the task itself. Ask AI for questions about the property or the job.
6. Finish Finish checks you out and stops the timer. The bar then shows Checked out with the tracked total, and the client sees Completed.

Reporting an issue

Something broken, missing or wrong at the property.

Report an issue on the task opens a short form: Ta bilde eller video (take a photo or video), Legg til detaljer (what happened, other details), Send rapport. The report becomes an incident on the task. The coordinator and the client see it, with the photos attached.

History and profile

• Historikk / History: Everything you finished, by day.
• Profil / Profile: Your name and e-mail, notifications, password, Face ID or fingerprint lock, location sharing, and Logg ut.
• Languages: The cleaner view is in Norwegian. Task content is in whatever language it was written in. See Languages and translation (https://app.proptonomy.ai/docs/translation).

All documentation pages

• White-label setup and custom domains — Preparing a provider or organization workspace, DNS, branding, sign-in and API access during the controlled rollout.
• Working for a client — How a cleaning or maintenance company receives a client's tasks in its own workspace, and what it sees of the client.
• Roles and what they can do — The six roles, which one to give whom, and a live view of what each role can read and change.
• Inviting people and managing roles — Inviting a coordinator or a cleaner, accepting the invitation, changing a role, and property scopes.
• Receiving and delegating tasks — Where a client's tasks appear, how a coordinator hands one to a cleaner, and what the client sees back.
• The app for cleaners — Inviting staff, installing the iPhone or Android app, signing in, and taking a task from Start work to Finish.
• Location sharing — What the app records about where people are, with whose consent, and what a coordinator sees in the Command Center.
• Working from WhatsApp — One message connects you. What a cleaner can ask and do from WhatsApp, and how coordinators reach their team.
• Languages and translation — The relay that re-posts every group message in each language, your inbox language, translating one message, and the language the AI writes in.
• Setting up the property profile — The field pool, the structure and the Express, Full and Continuation forms; the built-in fields to use instead of custom copies; field options, show-when rules, translations and publishing.
• SOPs and automation triggers — Start SOPs, automatic tasks and messages from events, schedules or webhooks, with typed conditions and assistant chat commands.
• What syncs with each integration — For each PMS, task tool, key service, pricing tool and messaging channel: what Proptonomy reads, what it writes back, how often it syncs, and how to connect it.