Proptonomy documentation for teams and partners
For cleaning and maintenance companies that work for a property manager on Proptonomy, and for the coordinators and cleaners inside them. Which role does what. How a client's task reaches the person who does it. How the app, the map, WhatsApp and translation behave in the field.
- Working for a client — How a cleaning or maintenance company receives a client's tasks in its own workspace, and what it sees of the client.
- Roles and what they can do — The six roles, which one to give whom, and a live view of what each role can read and change.
- Inviting people and managing roles — Inviting a coordinator or a cleaner, accepting the invitation, changing a role, and property scopes.
- Receiving and delegating tasks — Where a client's tasks appear, how a coordinator hands one to a cleaner, and what the client sees back.
- The app for cleaners — Installing and signing in, the Today list, and a task from Start work to Finish.
- Location sharing and the team map — What the app records about where people are, with whose consent, and what a coordinator sees on the team map.
- Working from WhatsApp — One message connects you. What a cleaner can ask and do from WhatsApp, and how coordinators reach their team.
- Languages and translation — The relay that re-posts every group message in each language, your inbox language, translating one message, and the language the AI writes in.
All pages as plain text: https://app.proptonomy.ai/llms.txt. Product guides for Mission Control, phone calls and the MCP server: https://proptonomy.ai/docs.